Adchuuza Fee Policy

Fees Only Apply to Media Owners.

At Adchuuza, as a Media Buyer, you can register, browse, search, bid on or buy items at any time, and with no charge. However, as a Media Owner when selling advertising space, you will be charged a Success Fee on successful sales and in some cases a Listing fee for Featured Listings


Listing Fees

1.1.       Standard Adchuuza Listing Fee: Standard listings are Free!

1.2.       Featured Listing Fee: You can optionally select to have your item(s) displayed as  featured listings. Featured Listings are showcased prominently on the landing page, appear at the top of the home page by default, and by default appear at the top of search results after other filters have been applied. Featured Listing Fees are non-refundable and are charged even if no sale takes place.


Success Fees

The Success Fee only applies if you successfully sell an item on Adchuuza. You will be charged a Success Fee based on the Winning Bid or Buy Now price, as the case may be.

In the event the item is sold to the runner-up because the winning bidder defaulted, the Success Fee will be calculated using the Bid Amount of the runner-up's bid.

In the event of the Buy Now, if the advertising space is purchased using the Buy Now facility at the Buy Now price, for the purpose of calculating the Success Fee the Buy Now price will correspond to the winning bid amount of a standard auction. Success Fees for Buy Now ad space is therefore calculated in the same manner as Success Fees for standard auctions.



You will be invoiced once a month, on the first working day of every month, for the activity on your Adchuuza account over the past month. An Electronic Tax Invoice/Statement will then be emailed to you.

You can view your Adchuuza account by accessing your profile on the site.



There are a number of options for paying your Adchuuza fees:

*  Bank Debit Order

*  Setting off of fees owing against receipts collected by Adchuuza on your behalf.


By registering as a Media Owner on our site you give Adchuuza permission to charge/bill/deduct any fees or amounts owed from your nominated bank account or any credit balance held on your Adchuuza receipts account.

Debit Orders are subject to the following terms which you agree to:


1.1.       We hereby authorise you to issue and deliver payment instructions to your banker for collection against my/our nominated account at my/our nominated bank on condition that the sum of such payment instructions will never exceed my/our obligations as agreed to in the Agreement.

1.2.       The individual payment instructions so authorised to be issued must be issued and delivered monthly on or after the dates when the obligation in terms of the Agreement is due and the amount of each individual payment instruction may not be more or less than the obligation due.

1.3.       I/we agree that the first payment instruction will be issued and delivered on or after registration as a Media Owner. Subsequent payment instructions will continue to be delivered in terms of this authority until the obligations in terms of the Agreement have been paid or until this authority is cancelled by me/us by giving you notice in writing of not less than 30 days and sent by electronic mail, prepaid registered post or delivered to your address.

1.4.       MANDATE - I/we acknowledge that all payment instructions issued by you shall be treated by my/our nominated bank as if the instructions had been issued by me/us personally.

1.5.       CANCELLATION - I/we agree that although this authority and mandate may be cancelled by me/us, such cancellation will not cancel the Agreement. I/we also understand that I/we cannot reclaim amounts, which have been withdrawn from my/our account (paid) in terms of this authority and mandate if such amounts were legally owing to you.

1.6.       ASSIGNMENT - I/We acknowledge that the party hereby authorised to effect the drawing(s) against my/our account may not cede or assign any of its rights to any third party without my/our prior written consent and that I/we may not delegate any of my/our obligations in terms of this contract/authority to any third party without prior written consent of the authorised party.


Your bank account will be automatically charged / debited within 14 days of your Tax Invoice/Statement being issued.

In the ordinary course of operation, any fees incurred will be automatically debited from any credit balance you have with Adchuuza for receipts collected on your behalf. Fees relating to Featured adverts will need to be settled in advance, via direct debit. You are responsible to ensure that there are sufficient funds for payment of your Adchuuza account every month. It is therefore your responsibility to check your current Adchuuza account balance on your profile and request a Tax Invoice/Statement if necessary.

We require payment in full each month on Adchuuza accounts. Failure to make a payment, causing your Adchuuza account to become overdue, will result in your Adchuuza account incurring extra charges. Overdue Adchuuza accounts will be charged interest at the current First National Bank prime interest rate from time to time and you could also be made liable for any legal fees incurred by Adchuuza on the attorney and own client scale including collection commission and tracing costs incurred. Your permission to sell on Adchuuza may be suspended for non- or part-payment of fees.


Credits and Refunds (including TNC's - Transaction Not Completed)

Credits are applicable for Success Fees only (Featured Listing Fees are non-refundable), and may be issued at the discretion of Adchuuza in the following cases:

*          The Media Buyer has not responded to any attempts to contact them during a period of 7 days after the expiry of a successful Listing.

*          The Media Buyer does not perfect the transaction (this includes the Media Buyer backing out or not paying, having a financial or family emergency, or claiming that the terms of sale are unacceptable).

*          The Media Buyer's payment fails such as the Media Buyer stopping payment going through for some reason.

*          The ad space is sold to the runner up because the winning bidder defaulted.


Credits can only be claimed 7 days after the expiry of a Listing, and no later than 60 days after the expiry of a Listing. To claim a credit, you will need to contact the Adchuuza Help Desk and make a Transaction Not Completed (TNC) request.

If your TNC request is successful, a credit will be made to your Adchuuza account within 14 days of your credit request being approved. A refund can then be requested.

If in any event Adchuuza in its sole discretion, finds that a user files invalid or fraudulent TNC claims, we reserve the right to immediately suspend, disable or blacklist the account and remove the ability to access the Adchuuza platform.