We have agreed to notify you of the following when collecting your personal information:
1. The information being collected and the source from which it is collected when collected from another person;
2. Our name and address;
3. The purpose for which the information is being collected;
4. Whether or not the supply of information by yourself is mandatory or voluntary;
5. The consequences of a failure to provide the requisite information;
6. Any particular law authorising or requiring the collection of the information;
7. Whether we intend to transfer the information to a third country or international organisation and the level of protection afforded to the information by the said third country or international organisation;
8. Any further information such as:
8.1 the recipient of the information or with whom the information may be shared;
8.2 the nature and category of the information;
8.3 your right of access to and the right to rectify that information;
8.4 your right to object to the processing of your personal information; and
8.5 the right to lodge a complaint with the Information Regulator and the contact details of the Information Regulator.
If you have questions or concerns regarding this statement, you should please contact Customer Support by email on [email protected].
Data Collection and Use
The data we collect from you is collected for a specific, explicitly defined and lawful purpose related to the function and activity of Adchuuza as established in Clause 15.1.3 of our General Terms and Conditions for Use of this Site. You acknowledge and agree that we may collect this data from you in connection with or as a consequence of your use of our site, including, without limitation, the supply of the online trading services to you.
We are the sole owner of the data collected on this site. We will not sell, share, or rent this data to others in any way other than as disclosed in this privacy statement.
We collect data from our users at several different points on our site. We collect data about your bidding, buying and selling activities if you choose to participate on our site as a result of you engaging in these activities. We also collect data from any form of correspondence, such as emails and telephone conversations, from you or from a third party about you. We may also collect data from you if you choose to partake in special promotions with third parties on our site. This data will be shared with that third party, but only with your consent and for the purpose of that promotion.
We will also collect financial data about you if you choose to transact for certain advertising space on our site. We do charge fees for selling, and your payment data will be used to charge you accordingly. We may pass your payment data onto recognised partners in certain cases, such as payment gateways which we may utilise from time to time.
The Protection of Your Information
We hereby agree and/or undertake to process any and all personal data provided to us by yourself upon or during your use of this site, such as that stipulated above, in accordance with the provisions of the Protection of Personal Information Act.
In order to use our site, you must first complete the registration form. When you register we collect personal data such as your name, address, email address, telephone and fax numbers. This information is used to contact you about the services on our site for which you have expressed interest. We also collect additional data (such as "How did you hear about us?", your interests), and unique identifiers (such as your company name and VAT number, if applicable). All data that is mandatory is made known on the registration form and is necessary to complete the registration process. You are encouraged to provide the additional, optional data specified on the registration form so we can provide you with a more personalized experience on our site.
We may, at our sole discretion, request additional personal data from you. You may be required to confirm and certify such details as your identity, address and contact information for security and verification reasons. This data may include copies of ID documents, company registration certificates, passports, utility bills, licenses, legal or financial documentation, or any other documentation related to your use of this website (but not limited to this).
Cookies and Other Tracking Technologies
A cookie is a small data file that your browser writes to your device in order to collect and remember certain data including personally identifiable information about the user. Cookies are used, but without limitation, to store your Username / Handle and Password so that you do not need to type these in each time you log in or make a bid, thereby saving time whilst on our site. If you reject cookies, you may still browse our site. However, in order to log in and bid or sell, cookies are required to be enabled.
There are two sorts of cookies used on our site: session cookies and persistent cookies. Once you close your browser, the session cookie simply terminates, whereas the persistent cookie remains to enable us to track and target your interests to enhance your experience on our site.
Adchuuza may make use of other tracking technologies including, but not limited to, web beacons which are small graphic images or other web-programming codes included in webpages and email messages and/or embedded scripts placed on the website designed to collect data about your interactions with any given website. These technologies are used in order to collect certain data which may also include personally identifiable information for purposes such as fraud detection and improvement of our website amongst others.
Adchuuza employs the services of a third party in its use of the above technologies and whilst Adchuuza takes every precaution to ensure the loss, misuse, alteration and confidentiality of all information in our possession we have little control over information not in our possession.
We collect statistical data about you from page hits. Every page, image or cgi program requested by your browser from our servers is logged in a log file, which also collects the following data: your remote IP address, the referring HTML page and the type of browser and computer that you are using. We use IP addresses to analyze trends, administer our site, track your movements, and gather broad demographic data for aggregate use. The statistical data we gather is used internally for marketing analysis. This data and IP addresses are not linked to personally identifiable information.
If you successfully sell a product or successfully transact using the Service, then your name, email address, phone number and fax number, payment details and mailing address may be passed onto the other party involved in that Listing in accordance with the General Terms and Conditions of Use of this Site. For example, if you transact on a Listing and win, you will be put in touch with the Media Owner of that Listing via the messaging functionality on the site.
We may share aggregated demographic information with our business partners and advertisers. When we do, you will not be personally identifiable, and your personal information will only be used as part of an aggregated compilation of data.
We will release information about you when required by law to do so. Otherwise, we may release information about you, at our sole discretion, when we believe, that such release of information is reasonably necessary or appropriate to:
(a) enforce or apply the General Terms and Conditions of Use of this Site; or
(b) to protect the rights, property or safety of Adchuuza, our users or others.
You also agree that we will not be liable to you or any other person for any loss, damage, expense, or other amounts incurred, savings foregone, or hardship suffered, by any person however arising (including where the cause cannot be determined), through the release of your personal details, in the event of (a) and (b) above.
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices or content of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to data collected by this site.
If you wish to subscribe to our newsletter, we ask for contact information such as email addresses. However, it is completely at your discretion to be removed from such a list as set out in our choice and opt-out section below.
Site and Services Updates
We also send you site and services announcement updates. You are not able to unsubscribe from these because they contain important information about our site and our services.
Surveys and Contests
From time-to-time we request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose any information to us. Information requested may include contact information (such as email addresses) and demographic information. We partner with third parties for supplying prizes for our contests, but no information is shared with these third parties.
Contact information will be used by us to notify the winners and award prizes in relation to our competitions, and also for promotional mailings. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of this site. Established users of our site will be automatically entered into some of our contests, thereby providing them with more opportunities to win.
If we make chat rooms and message boards available to our users, please remember that any information that is disclosed in these areas becomes public information. You should therefore exercise caution when deciding to disclose your personal information. We may, from time to time, monitor private messages and communication between users using our forum private messaging system, to ensure security and policy adherence.
We take every precaution to prevent the loss, misuse and alteration of all information under our control. When you submit sensitive information via our site, your information is protected both online and offline.
When our registration form asks you to enter sensitive information, that information is encrypted and is protected using SSL. While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers such as Google Chrome, Mozilla Firefox, Apple Safari or Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.
While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. The servers that we store personally identifiable information on are kept in a secure environment.
If you have any questions about the security at our site, you can send an email to [email protected].
Supplementation of Information
In order for this site to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from third party sources.
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on advertising space, special deals and a newsletter. Out of respect for the privacy of our users, our users have the option not to receive these types of communications (refer to our choice and opt-out section below).
Correction/Updating Personal Information:
If your personally identifiable information changes (such as your email address), or if you no longer desire to use our services, you may correct, update or remove your personal data provided to us. This can be done at the user account page.
Should you wish us to remove your personal data provided to us, we will delete your account. However, records of your personal information will be retained for a period of 5 years as required for lawful purposes related to our functions and activities and for statistical purposes in accordance with the Protection of Personal Information Act. This information will merely be retained and not used, shared or sold.
If you no longer wish to receive our newsletter, information about advertising space and special deals, surveys, or promotional materials from us or our partners you may opt-out of receiving these communications by following the unsubscribe instructions in the relevant email or this can be done at the user account page.
To subscribe to our newsletter, click here.
Adchuuza (Pty) Ltd is committed to permission-based email marketing practices, and have established this no-tolerance Anti-Spam Policy. Adchuuza (Pty) Ltd may update this policy and provide notice of any changes on its home page. Your use of this website constitutes your acceptance of the terms and conditions of our Anti-Spam Policy.
Spam is commercial email or unsolicited bulk email, including junk mail, which has not been requested by the recipient. Spam is the opposite of permission-based email
If you believe that you have received Spam connected to Adchuuza (Pty) Ltd in any way, send a complaint including the unsolicited email, to [email protected]. You may also provide any other information that you believe may help an Adchuuza (Pty) Ltd investigation. Adchuuza (Pty) Ltd does not investigate or take any action based on anonymous Spam complaints.
Users who register on Adchuuza (Pty) Ltd, and provide their email address, give Adchuuza (Pty) Ltd permission to send information on Adchuuza (Pty) Ltd related information and advertising space to said email address. In order to protect your privacy, Adchuuza (Pty) Ltd does not sell, share or trade our subscriber list with anyone for any reason and you may unsubscribe at any time.
Notification of Changes
If we decide to change our privacy statement, we will post those changes on our Homepage and in our newsletter so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If we change the way we use your Personally Identifiable Information we will notify you by email in our newsletter. If you would like to opt out of having your information used in this new manner, we will ask you to contact us within a month of such notification and your information will not be used, failing which, we will assume that you consent to have your information used in this new manner.
If you have any questions about this privacy statement, any questions regarding access to and the protection of your personal information, the practices of this site, or your dealings with us, you can contact us on [email protected].